Policy makers and employers are recognizing the impact of mental health and substance abuse on businesses, communities and families. It is no longer uncommon for businesses to provide behavioral health benefits for employees.
By partnering with human service agencies and health plans, care management is designed to connect individuals with the best possible treatment and provider for their mental health and/or substance abuse needs. Without this essential mediator, mental health and substance abuse care can often slip through the cracks of the traditional health care management system.
Effective care management provides a comprehensive array of administrative services for behavioral health care that are customized to meet each partner's unique needs.
Our Services
- Mental health and substance abuse services
- Domestic violence evaluation and treatment
- Intensive family therapy
- Home-based intervention/family preservation
- Life skills
- Immediate Placement Prevention Response Team (IPPRT)
- Sexual abuse treatment
- Nurturing/parenting program
- Individual and therapy
- Psychoeducational groups
- Day treatment
- Diagnostic/evaluation services
- Medication management
- Substance abuse evaluations
- Substance abuse monitoring
- Individual, family and group therapy
- Intensive outpatient therapy
- Residential treatment
- Detoxification
Care Coordination
Provide real-time, personalized assistance to partners regarding evaluation, referral and service/provider selection; ensure quick, easy access to services; masters level, licensed mental health and substance abuse professionals located on-site or at the
Program Development
Assist network providers in the development of custom programs and services to meet specific client needs through the use of best practice standards and clinical guidelines
Claims Adjudication
Timely and accurate payment of providers based on organization-specific business rules for adjudication.
Data Management
Collect and analyze data; generate aggregate and client specific reports.
Provider Network
Recruit, credential and contract with providers; monitor provider performance.
Quality Assurance
Ensure highest quality of care through ongoing treatment outcome evaluation and provider, partner and client satisfaction surveys.